COVID-19 Information

Safer at Home Orders Are In Effect for Both TN and VA!

Both Governor Lee (TN) and Governor Northam (VA) have declared "Safe at Home" orders. Please do not travel unless it is highly necessary and/or an emergency.

While every effort is being made to keep this page updated as quickly as possible, closings and schedule changes are happening rapidly. Please call the location before traveling for assistance. Be sure to refresh your browser to ensure the most updated information.

Health Related Information

Centers for Disease Control and Prevention

Tennessee Department of Health

Virginia Department of Health

Sullivan County (TN) Health Department

Mt. Rogers Health District (VA)

Ballad Health COVID-19 Information

ETSU Community Testing Site: Screening began on Tuesday 03/17 at the ETSU Health parking lot located at 325 N. State of Franklin. Pre-registration is required to participate in screening. If you believe you have symptoms associated with coronavirus and want to be tested, you must first call the ETSU Health coronavirus hotline at 423-433-6110.

Ballad Health Remote Testing Sites: Please call 833-822-5523 to be screened if you are concerned you may be ill with COVID-19. This Ballad Health Nurse Connect line is active 24 hours a day, 7 days a week.

CDC Interim Guidance for Homeless Shelters

Emory University CEPAR Coronavirus Checker

CDC Interim Guidance for Response for Unsheltered Homeless Population

Frontier Health Service Locations

ReVida Recovery offering telehealth services

Online local recover meetings list

Local Information and Resources

City of Bristol TN Information

City of Bristol VA Information: Community preparedness page

United Way of Bristol TN/VA: Limited assistance may be available

BTES: Temporarily suspended service disconnections through March 29

BVU Authority: Temporarily suspending service disconnections through May 15 per State Corporation Commission (see order here)

AEP: Temporarily suspending service disconnections

First Presbyterian Church Response Team Model

City of Bristol TN Press Release 03-16-20

Believe In Bristol

Regional Joint Response to COVID-19 03/19/20

Bristol Chamber of Commerce

Haven of Rest Thrift Store closed as of 03/27

Bristol Faith in Action by appointment only

Frontier Health Service Locations

Serving Tri-Cities Regional - Where to find help in the Appalachian Highlands

Feeding Programs

NE Tennessee School Closure Feeding Sites Map

Bristol TN Schools Feeding Program

Bristol VA Schools Feeding Program

Kingsport City Schools Feeding Program

Sullivan County Schools Feeding Program

El cierre de las escuelas de 2020 y el programa de alimentación

Washington County (TN) Schools Feeding Program

Washington County (VA) Schools Feeding Program

Haven of Rest Meals: Not currently open to public. Please call before traveling: (423) 968-2011. Thrift store closed as of 03/27

Sharing Christ Ministries: Take-away meal available starting at 4pm on Saturday 03/19

Salvation Army: Take-away meals only. Food pantry limited hours/days. Please call before traveling: (423) 764-6156

Feeding Southwest Virginia: Hot meals Tuesdays, Wednesdays, Thursdays from 10am-1pm - take away only. Abingdon location.

DAV Chapter 39 Food Pantry: 630 Carden Hollow Rd., Bristol, TN - Open 1st and 3rd Thursdays at 6pm

House of Prayer Worship Center: Food pantry 3rd Thursday from 5pm-6:30pm, drive through only, requires photo ID and proof of income.

Bristol Emergency Food Pantry: Open Monday, Wednesday, Friday from 1pm until 4pm on first-come, first serve basis.

Rockhold United Methodist Church 3rd Saturdays starting at 9:30am

First Trinity Pentecostal Church 3rd Saturdays starting at 9:00am

Covenant Fellowship Church "The Little Free Pantry" at 2004 Lee Hwy, Bristol, VA.

United Companies Soup Kitchen

Serving Tri-Cities Regional - Where to find help in the Appalachian Highlands

Pet Food Donation Sites

Appalachian: Mission Pawsible Providing 2 weeks of pet food on a case-by-case basis for those impacted by COVID-19

Good Samaritan Ministries, Johnson City, TN (423) 928-0288. Please call before traveling.

Information and Assistance for Individuals

We will update this as we become aware of additional resources. Please note that temporary suspension of disconnection does not mean the amount due will be forgiven. That bill will come due at some point in the future.

Bartender Emergency Assistance Program

Military Emergency Assistance Program

Food City - KVAT Foods Hiring 2,500 workers

TN Unemployment website

VA Unemployment website: Virginia Employment Commission is waiving the waiting week requirements for all new initial claims with an effective date of 3-16-2020 and beyond due to the Coronavirus outbreak in the Commonwealth of Virginia. In addition, VEC will be waiving the work search requirements for all claimants starting with the week ending 3-21-2020.

Online Addiction Recovery Options: Includes daily online meetings, message board, and 24/7 live chat.

TANF Emergency Benefits During COVID-19 (TN)

SNAP Program Emergency Benefits (VA)

Highlands Community Services Board Online Resources

U.S. Department of Labor

U.S. Government Response Information

TN State Guidance for Community Members Providing Childcare

Contact 211 of Northeast TN can be reached by dialing 2-1-1

Sample Childcare Intake Form During COVID-19

Virginia Highlands Community College food for students

Financial Aid Available for Certain Families Who Lost Employment Due to COVID-19 (TN)

Assistance Applying for Medicaid Under New Guidelines

CARES Act Recover Check FAQ

Professional Beauty Association relief fund (Nationwide)

Horst Rechelbacher Foundation COVID-19 Relief Fund for Beauty Professionals (Nationwide)

Frontier Health Service Locations

ReVida Recover offering telehealth services

Local online recover meetings list

Serving Tri-Cities Regional - Where to find help in the Appalachian Highlands

Parenting Support Resources

Hope House Facebook

Bristol's Promise Parenting Network Facebook

Attachment Parenting International Facebook

How to talk to children about the corona virus

Bristol Family Resource Center: Parenting sessions by appointment. Must pass health screening. To schedule or for information, call (276) 645-3765

Wrinkles Doesn't Like Social Distancing; And I Don't Blame Him video book to help children understand social distancing

Self Care

With all the hustle and hurry, don't forget to take time for yourself.

The Social Distancing Festival

Planet Fitness: Free online workouts on their Facebook page

Fitness Blender: Free workout videos

Down Dog App Yoga: Free yoga workouts until April 1

Strategies for Self-Care with Social Isolation

Text less, call more! Hearing the sound of your friends, family, and co-workers can ease anxiety.

Clean up and Organize A la Marie Kondo...does it spark joy?

Start A New Hobby

Take Up Meditation (in 3 minutes)

Take a Walk (but maintain 6 feet of distance from others)

Find a virtual volunteer opportunity

Read A Book: The Bristol library is closed, but they have a great e-book selection!

When It's Too Much Toolkit from ACEs Connection

Frontier Health Service Locations

ReVida Recovery offering telehealth services

Online local recovery meetings list

How You Can Help

The best way to help is to stay home, stay 6 feet away from others, and wash your hands with soap often!

However, here are some other ways to help in our community.

To Volunteer In Our Community

To Give To Those In Need in Our Community - Regional United Ways COVID-19 Relief Fund

Blood Donations Needed!

TN State Guidance for Community Members Providing Childcare

Appalachian Sustainable Development supporting local farmers

Public Events Calendar

Every effort is being made to update our calendar to reflect changes and cancellations. Please call or email event coordinators to verify information before traveling.

U.S. Map of COVID-19 Cases

This map is best viewed in Chrome browser.


We are starting to see an increase in misinformation. Never give your personal information out to someone who calls or emails.

Remember, if it sounds too good to be true, it probably is too good to be true.


United Way Economic Relief Fund.jpg This graphic circulating social media is not a local United Way.

To reach one of our local United Way's click here

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